FeeSense terms

1. Who we are

These terms are agreed between you (the business accepting the offer) and THE LOCAL POST MEDIA LTD, trading as FeeSense, registered in England and Wales under company number 17087454, 128 City Road, London EC1V 2NX, United Kingdom ("FeeSense", "we"). Contact: info@feesense.be.

2. What FeeSense does

FeeSense calculates your card payment offer, prepares and submits your merchant application, follows up requests from the acquiring bank, arranges your payment terminal and supports you while you use the service.

Card acceptance itself is provided by a licensed acquiring bank, currently U.S. Bank Europe DAC, trading as Elavon Merchant Services, under its own merchant agreement, which you sign separately. FeeSense never holds or transfers your funds. Where these terms and the acquiring bank's merchant agreement conflict on the processing or settlement of payments, the merchant agreement prevails.

3. Your offer and prices

Your accepted offer states your prices per card type and the pricing version it was calculated with. These prices apply to your account from activation.

Figures in the offer that depend on your card mix, interchange fees or card scheme fees are estimates and are marked as such. Where the offer says so, interchange and scheme fees are passed through at cost. FeeSense's remuneration is included in the prices of your offer; FeeSense does not invoice you separately unless your offer states a monthly fee.

4. Price review

We may review your prices if your card mix, volume, average transaction value or business activity differs materially from the information your offer was based on, or if the acquiring bank's pricing for your card products changes. We tell you in writing at least one month before a change takes effect, and you may end the service before that date at no cost.

5. Approval by the acquiring bank

Accepting the FeeSense offer is not approval of a merchant account. The acquiring bank decides on your application on the basis of its own checks, may ask for further information and may refuse the application. FeeSense cannot guarantee approval and is not liable for the acquiring bank's decision.

6. Your obligations

You provide accurate and complete information, keep it up to date and tell us without delay about material changes to your business, ownership or bank account.

You authorise FeeSense to share the information and documents in your application with the acquiring bank and with the terminal provider, for the purpose of opening and operating your merchant account.

7. Duration and termination

These terms apply for an indefinite period from your acceptance. You may end them at any time with one month's written notice to info@feesense.be. FeeSense may end them with two months' written notice, or immediately if you seriously breach these terms or the acquiring bank ends your merchant agreement.

Ending these terms does not automatically end the acquiring bank's merchant agreement or any terminal agreement; those end under their own terms.

8. Liability

FeeSense is liable for damage caused by its own fault in providing its services. Its total liability per calendar year is limited to the higher of €1,000 and the remuneration FeeSense received from your transactions in the preceding twelve months. FeeSense is not liable for indirect damage such as loss of profit, nor for acts or omissions of the acquiring bank, card schemes, terminal providers or other third parties.

These limits do not apply to fraud, wilful misconduct or gross negligence, or where the law does not allow them.

9. Personal data

FeeSense processes personal data as described in its privacy policy at feesense.be.

10. Law, disputes and language

These terms are governed by Belgian law. Disputes that cannot be settled amicably are submitted to the courts of Brussels.

These terms are available in Dutch, French and English. In case of differences between language versions, the English version prevails.